Group quality approach
The GL events Group places Corporate Social Responsibility (CSR/ESG) at the heart of its strategy. Guided by our core values of pioneering spirit, solidarity, ingenuity and passion, we are committed to reducing our carbon footprint, optimising the use of resources, fostering diversity, and supporting the sustainable development of the communities in which we operate.
DISCOVER OUR QUALITY AND SUSTAINABILITY POLICY
Quality Management
A culture of responsibility and continuous improvement
At GL events, quality is at the core of everything we do. Through a policy based on continuous improvement, safety and compliance, we have implemented a structured Quality Management System designed to deliver reliable, traceable and responsible services throughout the event value chain.
Our objectives are to anticipate and manage risks, standardise our processes, continuously improve our operations, and ensure the long-term satisfaction of our clients, partners and stakeholders.
To consistently meet our clients' expectations, our quality approach is built around four key principles:
- High-quality equipment
- High-quality services
- A continuous improvement process
- Performance measurement and monitoring
A quality commitment fully embraced by GL events Audiovisual & Power
The reliability of technical installations is essential to the success of any event. That is why quality is embedded in every stage of our projects.
Certified to ISO 9001 for Quality Management and ISO 20121 for Sustainable Event Management, GL events Audiovisual & Power bases its development on continuous improvement, innovation and responsibility.
Our quality commitments include:
- Reliable equipment that complies with all applicable regulations.
- Proven expertise in audiovisual, power distribution and climate control solutions.
- Continuous improvement of our processes and working methods.
- A customer-focused approach built on responsiveness, proximity and attentive support.
- Ongoing employee training to maintain the highest standards of technical expertise.
Sustainable Development
GL events is committed to reducing its environmental impact by integrating eco-design principles into the design and delivery of event spaces and solutions. By nature, our temporary structures provide a sustainable alternative to traditional construction, helping reduce carbon emissions while promoting material reuse and ensuring full compliance with safety and construction standards.
Our sustainable development programme is implemented across France and internationally and is based on three fundamental commitments:
- Reducing our carbon footprint by supporting renewable energy, developing more sustainable transport solutions and rigorously monitoring our greenhouse gas emissions.
- Strengthening the circular economy by reducing single-use products, adopting eco-design principles, optimising resource management, minimising waste and continuously improving waste sorting and material recovery.
- Promoting inclusion and local development through responsible purchasing practices, partnerships with organisations within the Social and Solidarity Economy (SSE), and increased involvement in community initiatives.
GL events Audiovisual & Power: A Committed Partner
In line with the GL events CSR strategy, GL events Audiovisual & Power has structured its roadmap around three strategic priorities.
Strengthening our foundations
- Standardise and optimise our operational processes.
- Complete the digital transformation of our tools.
- Roll out environmental best practices across all activities.
- Train all employees on sustainable development challenges.
Transforming our business model
- Develop more energy-efficient technical solutions.
- Optimise the use of equipment and resources.
- Strengthen technical and environmental expertise.
- Reduce the environmental impact of our operations.
Embedding sustainability for the long term
- Become a recognised leader in sustainable technical event solutions.
- Integrate environmental criteria into the majority of our service offering.
- Contribute to the long-term development of local communities.
- Drive sustainable and responsible business growth.
Concrete Actions for More Sustainable Events
Our commitments are reflected in measurable actions and results:
- 9 tonnes of WEEE (Waste Electrical and Electronic Equipment) collected through partnerships with Corepile and Paprec.
- 2,893 pieces of equipment repaired by our maintenance workshop to extend their service life.
- 23% of our vehicle fleet is now electric, helping reduce our carbon footprint.
- A nationwide network enabling us to operate closer to our clients while limiting transport-related emissions.
- More than 10% of our workforce consists of apprentices and work-study employees.
- A Gender Equality Index score of 84/100.
- Ongoing collaboration with organisations from the Social and Solidarity Economy (SSE) and sheltered employment sector.
- More than €4 million invested in renewing and modernising our equipment fleet.
- An 80% customer satisfaction rate.
- Our commitment to quality is recognised through the renewal of our ISO 9001 and ISO 20121 certifications.
Through this global approach, GL events and its subsidiaries are committed to building a more responsible, sustainable and ethical event industry. Together, our employees, suppliers and partners are actively engaged in embedding best practices that contribute to a more sustainable future for the events sector.
Our other commitments: